Job Role
- Manage the application lifecycle for the Federations global financial systems, including development & operation
- Provide technical & business support to all finance system stakeholders in business as usual, transformation & change projects
- Responsible for the development & maintenance of strategies and plans aligned to the needs of the Federation.
- Working with internal & external partners to deliver the federations needs & expectations
People Leadership and Management
- Act as a Change Agent for the Finance Systems team & Financial Systems User community.
- Lead & manage the Finance Systems within a clear performance management framework, contributing to Performance Management assessments regarding objectives & competencies.
- Promote teamwork & collaboration within the Finance Systems team & to the wider Federation, whilst motivating and managing effectively from a distance.
- Recruit staff in line with the organisation's HR policies.
- Conducting probationary reviews with staff & annual performance reviews (performance management).
Systems Maintenance and Administration
- Undertake Systems Maintenance tasks & work closely with IT Infrastructure team, Project Management Office & external vendors to ensure that system reliability & performance is optimised.
- Oversee the systems administration for the global finance systems to ensure that systems integrity is maintained and exceptional support is provided to the user community.
- Manage software and hardware assets, ensuring a central register is maintained, support contracts are maintained, licenses are utilised efficiently & changes to the systems are completed through a change control process.
- Technical problems are identified, appropriately investigated (collaborating with country IT teams, IT infrastructure teams and stakeholders) to ensure timely resolution & where residual risks remain that these are communicated at a suitable level within the Federation.
- Responsible for establishing &maintaining System Performance Measures (including Periodic Reviews), their analysis, and responses to any deviations in line with the needs of the Federation.
- Provide information, guidance and assistance to users
- Evaluate user needs and system functionality and ensure that the Financial Systems meet these needs
- Provide appropriate training to end users through the design and development of appropriate training materials including computer based & classroom based training.
- Document &maintain accessible user training.
- Monitor, evaluate and review the quality & effectiveness of training, & adopt continuous improvement techniques to enhance training interventions.
- Facilitate induction training for new financial systems in conjunction with country leadership & financial advisors.
- Coordinate recruitment of the finance champions as stipulated in their TOR.
- Line manages the performance & accountability of champions for the 20% of their Finance role.
- Coordinate the overall Finance systems support structure (including the Support Network) through champions.
- Coordinate &organize training workshop for Champions and support network members.
- Working collaboratively with key stakeholders, develop & maintain a systems strategy, supporting roadmap & high level plans.
- Manage the software development life cycle for all finance systems, working with 3rd party development teams to improve quality & delivery
- Develop & continually strive to improve change processes & deliver effective management of change strategies
- Working with Finance Transformation Projects, champion & support changes to financial systems to meet the objectives of the project where systems changes or development is required, & incorporate these within support & training assessments.
- Through regular contact with users, change request logs and stakeholders identify new and/or modified functionality/business processes. Make recommendations for system changes to the System Governance team including upgrading of systems and enhancing systems capabilities to meet end user requirements.
- Analyse financial systems needs from a strategic and operational perspective; determine requirements &resources and make relevant recommendations.
- Implement changes through the Development instance, employing project management practices with the appropriate level of testing involving the user community.
- Maintain system documentation including specifications, configuration tables, architecture diagrams, change logs, testing documentation and system reviews/reports.
- Oversee the set up and configuration of financial systems in new entities within the organisation.
- Develop and control the IT security policy for related financial systems.
- Professional accountancy or computing qualification & three years of professional experience working predominantly with financial systems (Infor Sun, Agresso, Oracle) that included participation in their design.
- Working knowledge of the English Language, written and spoken.
- Ability to understand, interpret & challenge business requirements & translate these into a developed solution.
- Practical experience, with track record of administering and developing financial systems like Infor Sun, Agressor, Oracle) in a complex global organization.
- Ability to design & deliver training to end users
- Proven capability in IT project & IT infrastructure management.
- Excellent understanding of current && emerging technologies, standards & practices.
- Extensive experience of executing IT projects through contracted vendors & suppliers.
- Experience of interacting with the user community in scoping & requirements gathering for IT projects.
- Previous management experience
- The ability to understand an issue, situation or problem by breaking it into smaller pieces
- The ability to adapt & respond to situations and people in order to meet changing priorities in the role and in the Federation as a whole.
- The ability to convince persuades, influence or impress others towards a point of view. Working collaboratively with others to gain agreement to a course of action, idea or future vision
- Able to demonstrate good communication and influencing skills.
- Willingness/ability to work and cooperatively and supportively with your colleagues, developing positive, open working relationships in order to solve problems and to achieve business goals.
- Working knowledge of Infor Sun systems is desirable or practical experience of developing and managing other strategic financial systems
- Excellent knowledge of financial processes and transactions
- Experience of working with 3rd party development teams
- Working knowledge of the service lifecycle, ITIL environments
For more roles of this nature click here - See more at: http://www.afid.org.uk/page/48/Top+Opportunities/52
